BROCHURE/EMAIL/DOCUMENT/ITI NERARY INFORMATION
- All information given in brochure or by any other document about the itinerary is based on the information available at the time of publication. Flywingz Destinations Holidays reserves the right to change any information contained in the brochure or any other document before or after booking the domestic tour due reasons beyond Flywingz Destinations Holidays’s control.
- In case Flywingz Destinations Holidays becomes aware of any change in the brochure details due to reasons beyond Flywingz Destinations Holidays’s reasonable control before the departure for the domestic tour, Flywingz Destinations Holidays will take all reasonable steps to notify the Client of the change before the departure for domestic tour. In the event of Flywingz Destinations Holidays becoming aware of the changes post the departure to the domestic tour, in such a situation Flywingz Destinations Holidays will take reasonable steps to inform the Client about the change at the contact details provided at the time of booking. Flywingz Destinations Holidays shall not be liable for any change made in the brochure due to reasons beyond its control. In the event of any change made in the itinerary by Flywingz Destinations Holidays in any fixed departure bookings, except for reasons beyond its reasonable control, Flywingz Destinations Holidays will bear the cost of such change.
- Some specific terms and conditions are mentioned against the respective domestic tour itinerary in the brochure/website. Those terms and conditions shall also form part of these booking terms and conditions.
MEALS AND SPECIAL REQUESTS
- The menus are pre-set menus for meals on the domestic tour. The nature of meals is clearly indicated in the brochure. Flywingz Destinations Holidays will not entertain a request for a special meal nor will guarantee a special diet to the Client except to the extent mentioned in the brochure/email or by any other document.
- Flywingz Destinations Holidays reserves the right to change the menu if circumstances necessitate such a change. In the event the Client is not able to avail the meals in menu for any reason attributable to the Client, then no claim can be made for the meal so unutilized against Flywingz Destinations Holidays.
- Flywingz Destinations Holidays entertains the requests for special meals/room allocations only when the Client gives such requests in writing. Flywingz Destinations Holidays would take all necessary steps to ensure that these special requests are honored. However, in the event such special requests are not honored, Flywingz Destinations Holidays would not be liable for any claim in this regard by the Client.
- Client shall be responsible to bear the additional charges of any special meal if purchased by the Client. In no event where the Client fails to avail the meal due to fault of Flywingz Destinations Holidays , Flywingz Destinations Holidays ’s entire liability will exceed more than the proportionate amount the Client had paid to Mygmt for such meal while booking the domestic tour.
- Flywingz Destinations Holidays takes all reasonable steps at the time of selecting the hotels that form part of the domestic tour. The selection is based on strong internal assessment of the respective hotels and the hotels selected are usually the best in the respective categories.
- Flywingz Destinations Holidays selects hotels approved by FHRA and the star category is based on FHRA classification. No claim with regard to the star category of the hotel shall be entertained by Mygmt after booking.
- Flywingz Destinations Holidays would not be held liable or to make good any inconvenience or discomfort caused to the Client due to but not limited to the insufficient services provided at the hotel. Flywingz Destinations Holidayst acts as an agent between the Client and the hotel and would under no circumstances be held responsible for inadequate services provided by the hotel.
- The Client would be liable to make good any damage(s) caused by any act of the Client (willful/negligent) to the property of the hotel in any manner whatsoever. The extent and the amount of the damage so caused would be as determined by the concerned hotel. Flywingz Destinations Holidays would not in any way intervene in the same.
- No request for the change of hotel shall be entertained. If Client wishes to upgrade the hotel or change the hotel on his own, Client agrees to bear the charges incurred for the change in the hotel and cannot claim it from Flywingz Destinations Holidays.
- The domestic tour price is subject to increase without any notice if this rate substantially changes prior to departure and before a booking is confirmed the Client would be required to pay such increase in the tour cost before the departure/booking confirmation.
- Flywingz Destinations Holidays takes all reasonable steps at the time of finalizing the itinerary for the Client to ensure that the itinerary is as per the convenience and comfort of the Client. However, in the event of a change in the itinerary, Flywingz Destinations Holidays would inform the Client accordingly before the departure of the Client on the domestic tour. Information shall be provided at the contact details provided by the Client at the time of booking. Flywingz Destinations Holidays takes no responsibility for any claims arising out of non-receipt of information if such contact no. is not reachable or email provided is not accessible or does not belong to the Client.
- Further, in the event of a change, which is beyond the control of Flywingz Destinations Holidays, in the itinerary of the Client post departure to domestic tour, Flywingz Destinations Holidays shall inform the Client accordingly as and when such a change occurs. Flywingz Destinations Holidays shall not be held responsible in any manner whatsoever for any loss that a Client might suffer consequent to such a change.
- Flywingz Destinations Holidays reserves the right to claim any additional expenses because of delays/changes in the itinerary, caused due to reasons beyond Flywingz Destinations Holidays’s control.
- Flywingz Destinations Holidays reserves the right to amend, alter, vary or withdraw any particular departure; excursion advertised or substitute a hotel of similar class if deemed advisable or necessary without incurring any liability.
- For the convenience of Clients, Mygmt reserves the right to amend the itinerary. However, all the other services will remain the same.
- In the event the Client misses out on any activity on the domestic tour due to delay on his/her part, Mygmt would not be held liable to refund the money paid for the same or in any other manner whatsoever.
- Flywingz Destinations Holidays does not promise any change in the itinerary at the request of Client and same shall be subject to availability. For any change/alteration in the itinerary made at the request of Client, Client agrees to pay additional cost incurred due to such change.
VEHICLES / SITTING
- On the domestic tours, air- conditioned/air-cool vehicles are used for transfer purposes including local sightseeing. There are no seat numbers allocated and will be on first cum first serve basis.
- PLEASE NOTE THAT AC WILL NOT WORK IN HIGH HILLS AND NO CLAIMS TO THIS REGARD SHALL BE ENTERTAINED.
- In case the Client is carrying any valuable personal effects, it is advisable not to leave them behind at the time of disembarking/leaving the coach. Flywingz Destinations Holidays will not be held responsible or liable in case of loss of such items from the coach. All baggage and personal effects are at all times and in all circumstances the responsibility of the Client.
- Any damage caused to the vehicle during travel because of the actions of the Client (willful/negligent), shall be payable by the Client and Mygmt would in no manner whatsoever be liable for the same.
- The drivers of the vehicles are bound by specific rules like maximum driving hours within a day/during a week, rest period per day/week etc. Clients will have to strictly adhere to the prescribed timetable for the day so that the driver can complete the travel. In the event any of the sightseeing schedules is missed due to delays caused by the Client, the same will not be refunded to the Client under any circumstances.
- Vehicle will be provided as per group size.
ACCOMMODATION FOR CHILD BELOW 12 YEAR OF AGE
- A child below 12 years of age who is booked on the domestic tour by paying the special rate without a bed will not be provided with a bed in the hotel, while on the domestic tour under any circumstances.
- In case the Client makes any changes in their accommodation while on the domestic tour, Flywingz Destinations Holidays shall not refund or pay compensation in any manner whatsoever. The Client would also be liable to pay any additional sum that is required to be paid consequent to the previously mentioned changes made in the accommodation.
- In case where on behalf of the end customer, the Client has booked a domestic tour, signs the booking form or communicates/accepts terms and conditions via email, for and on behalf of the customer of the Client, it shall be deemed and construed that the Client has been duly authorized by the said end customer to agree and sign on their behalf. The signing of the booking form or communication/acceptance via email by the Client would be binding on the end customer, including these booking terms and conditions.
- Flywingz Destinations Holidays takes no liability for any promises made to the Client or by the Client to its customers whilst making bookings. All products and services are provided as per Flywingz Destinations Holidays brochures or any other document provided to the Client at the time of booking the tour.
FORFEITURE OF DEPOSITS
- Flywingz Destinations Holidays requires the Client to pay non- refundable interest free deposit at the time of booking for the tour along with the acceptance and confirmation of required terms/docs duly completed for the domestic tour booked by the Client.
- In the event the Client cancels the booking or on failure on the part of the Client to adhere to the tour payment schedule as informed in the documentation check list or is unable to travel on the tour booked by the Client due to any reason whatsoever, including medical ground or sickness, following cancellation charges or such charges as informed by Flywingz Destinations Holidays vide email would be levied. The cancellation charges, shared by the Flywingz Destinations Holidays will override the below charges. . The refund shall be subject to provision of adequate documents.
|When cancellation is made
|Prior to 45 days or more
|Between 44-31 days of departure
||50% of tour cost
|Between 30-11 days of departure
||75% of tour cost
|10 days to date of departur
|In case of no show
- Client acknowledges that such charges are just and fair and are deducted towards expenses Flywingz Destinations Holidays incurs towards making bookings at the request of the Client and consequent cancellation for non- travel by the Client.
INCLUSION IN TOUR PRICE
- Accommodation at the hotels mentioned or similar.
- Meals, coach tours, transfers, entrance fees, sightseeing and surface transportation as mentioned in the itinerary.
EXCLUSION IN TOUR PRICE
- Government taxes..
- Porterage at hotels, airport and railway station, tips, insurance, laundry, wines, telephone charges and all items of personal nature and also food and drinks not forming a part of the group menus.
- Anything not specifically mentioned in "Tour Price Include" section
CANCELLATION OF ONE TOUR TO ANOTHER
- A transfer from one tour to another prior to the departure of the originally booked tour will be treated as a cancellation of the original tour and would attract the cancellation charges and a fresh booking would have to be made at the prevalent rates.
- All payments for the tour should be made 30 days prior to the departure. Final documents and airlines tickets (if booked under the offer) will be issued only after the balance payment is made to Flywingz Destinations Holidays. PAN card copy will be required when payment amounting to Rs.25,000/- or above are made by cash.
- Refunds if any for amendments and / or cancellation will be paid directly to the Client for booking made directly with Flywingz Destinations Holidays.
- Refund will be processed within 30 working days from the date of cancellation. No interest charges shall be payable on the amount.
- Flywingz Destinations Holidays shall not liable where the delay in refund is due to reasons beyond Flywingz Destinations Holidays’s reasonable control
- There is no refund payable for any unutilized services (e.g. meals, entrance fees, optional tour, hotel, sightseeing etc).
- The Client agrees and acknowledges that they consent to participate in the excursion activities (boat rides, ferry rides, snorkeling etc. which is included in the tour) without any obligation from Flywingz Destinations Holidays. Client confirms that he/she is medically fit to participate in all activities involved in excursion activities & fully accept my personal responsibility of my safety.
- Flywingz Destinations Holidays shall not be liable for any physical injury or loss of life caused to the Client due to such participation.
- The Client agrees that by registering on our Website, you agree to receive transaction messages.